Account Manager- Professional Services (based in Mumbai)

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities, within a matrix organization. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 services portfolio while effectively selling using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically across F5 and with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is typically an individual contributor role. This is a quota carrying role. Sounds interesting? Read on! Primary Responsibilities: Establish and maintain positive working relationships with F5 Distributors, F5 Partners, F5 Professional Services and F5 Product Sales Teams in the development, sales and delivery of Professional, Knowledge, and Enhanced Services offerings. Develop strategies and create opportunities in consulting solutions, training, and enhanced services to ensure high-quality deliverables that align with client expectations. Manage technical, service agreement, and training aspects of Professional Services engagements and assist in sales efforts both with existing clients and prospective ones. Research and generate lists of potential customers within an organization, follow up regularly on leads, develop opportunities, and drive deals to closure. Determine market strategies and goals for each service; understanding the strategies, goals and objectives of named accounts. Assume a leadership role in coordinating account strategy and tactics for professional services team (consulting, education services and sales management). Identify and qualify both long-term and short-term business opportunities, proactively addressing competitive threats. Prepare formal proposals and presentations, present to all levels of the organization, including executives, lead negotiations, coordinate complex decision-making processes, overcome objections, and close sales professionally and effectively. Maintain up-to-date knowledge of industry trends, technical developments and government regulations that affect target markets. Understand the organization’s business needs, apply relevant products and services, and communicate how F5’s technical solutions address those needs. Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis. What You’ll Bring: BA/BS degree preferred 8+ years of direct work experience in a relevant environment Excellent negotiation and closing abilities Expertise in solution selling and delivering presentations Advanced client interfacing and customer-oriented approach with strong influencing skills Demonstrated selling skills in a complex matrix environment Good time management and workload prioritization skills, with a focus on pipeline development and accurate forecasting Requires specialized knowledge in cloud services, managed services and traditional implementation services What You’ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! #LI-LL1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected]. Hybrid: Employees within 30 commutable miles of an F5 office are required to work from the office a minimum of 30 business days per quarter. Remote: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed. F5 is a force for a better digital world. We make products that protect apps, APIs, and infrastructure from attackers, so digital businesses can be lightning fast and available whenever customers need them. F5 makes it easier for our customers to provide exceptional, secure digital experiences for their customers—while staying ahead of threats. To do this well, we need people like you—the best and brightest minds in the industry. Learn about our unique, human-first culture, and how we encourage people to be authentic, prioritize diversity and inclusion, and foster our employees’ growth and success.

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