Customer Care Representative
Posted 2025-04-06Bloom is a full-service workplace design consultancy representing Huha on their search for a Customer Care Representative to join their team. As Talent Advisors, we will be the liaison between our Huha and yourself during this recruitment process. We do not use fancy tech to search through resumes at Bloom; every resume is reviewed by a human to ensure that we attain a consistent and equitable interview process. You will directly join our clientâs team if you are selected as the successful candidate. We look forward to seeing your application!
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Huha is an underwear brand making healthier, comfier skin-layer basics that encourage oneâs sense of body positivity and self-love. In the process of creating what is better for our bodies and minds, we are creating a better world, too.
We believe that everyone deserves to feel comfortable in their skin. For too long, weâve been trained to think that the way we look is more important than the way we feel, and weâre on a mission to change that.
We are a small but dedicated team with great ambitions. As a fast-growing startup, we believe that if we set our minds to a unified goal and work together to achieve it, the moon is the limit. Since our inception, we have doubled our growth year-over-year, given back to dozens of wonderful charities, and garnered tens of thousands of loyal customers who believe what we believe: that comfort is more important than vanity.
Huha is on a mission to create healthier, more comfortable garments that improve oneâs sense of body positivity and self-love. Our values guide our work, and our mission guides our values.
About the Role
As the Customer Care Representative, you will be the first point of contact for our Huha customers, ensuring they have a positive and memorable experience with our brand. You will be answering inquiries, resolving issues, and providing support through various channels, from our emails to our live chat platform.
We are looking to add an enthusiastic, organized, and hardworking individual to our small, growing team! You are a self-starter and feel confident taking the initiative while also being an integral part of a team. You should be excited and passionate about customer service, creating processes, and overall being a key player in the building of a brand.
This is a full-time opportunity with a working schedule from Thursday to Monday, ensuring that our customers are taken care of all 7 days of the week. Your schedule will be 8 am - 4 pm on Saturday and Sunday and 9 am - 5 pm on Mondays, Thursdays, and Fridays.
The Opportunity
What You Bring to the Table
Donât sweat it if you donât have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!
The Process
The interviewing process:
Location & Working Hours
Total Rewards
Additional Information
Like Bloom, Huha is committed to a fair and equitable hiring process for all candidates. To ensure that each candidateâs journey is consistent and the selection process is unbiased, Hiring Managers will not respond to any personal messages regarding this role or other opportunities. To apply, please submit your application via Bloom.
How We Hire
Huha is committed to a fair and equitable hiring process for all candidates. To ensure that each candidateâs journey is consistent and the selection process is unbiased, the team at Huha will not be responding to any personal messages regarding this role or other opportunities.
Huha is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Weâre looking for motivated and compassionate people who can execute from the ground up and support the work that Huha believes in.
Huha is committed to developing an inclusive, barrier-free recruitment process and work environment.
Should you require any accommodation, please inform us, and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative format, or to report any accessibility problems, please share in your application or email [email protected].
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