CRM Manager (12 Month Contract)
Posted 2025-04-06Weâre powered by purpose
Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, weâve been helping our community live their kind of independence, and today weâre one of Australia's largest and fastest growing healthtech platforms.
We have been recognised in AFRâs Fast 100 list, Deloitteâs Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So donât miss your opportunity to join a thriving scale-up and deliver change to Australiaâs care and support sector.
We're seeking a CRM Manager (Campaign Manager) for a 12-month contract to drive impactful customer engagement.
In this role, you will own the communications and promotional calendar for the business, developing marketing automation strategies tailored to key customer segments. Youâll play a pivotal role in developing and executing campaigns, optimising the customer journey, and enhancing conversion rates across critical touchpoints.
The ideal candidate is a highly motivated marketing professional with a strong background in developing and executing multi-channel campaigns. Collaboration is keyâyouâll work closely with internal teams to ensure seamless, data-driven customer experiences.
This position reports to the Head of CRM, Lifecycle & Retention and is part of Mableâs Growth Team.
Key Responsibilities
Skills, Knowledge, and Experience
Additional Information
Our Values
Weâre Switched On
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
Weâre Bold
Weâre ambitious and embrace creativity to solve challenges. Weâre here to reshape the industry and back big ideas.
Weâre One
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
Weâre Impactful
We work hard to deliver change. We innovate and move fast to make a difference in the sector and peopleâs lives.
Our Benefits
Power your career â¡ï¸
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Work away
Get a creative boost working overseas for 4 weeks in a rolling 12-month period.
Access parental leave
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility
Weâre a hybrid workplace, balancing time in the office with remote work.
Hybrid set up allowance ï¸
Create your perfect home office setup! Whether itâs a comfy chair, a second screen, or faster Wi-Fi, we support you in making your home office more comfortable.
Take a floating public holiday
Acknowledge a significant day your way with family and friends.
Be rewarded
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
Get paid to take a break ï¸
Get one extra paid leave day per quarter for what makes you happy.
Inclusion at Mable
Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.
People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.
We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.
If this role has stood out to you but you donât feel like you âtick all the boxesâ, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!
We are a 2023 Circle Back Initiative Employer â we commit to respond to every applicant.
Where to find us online
Careers Page -https://bit.ly/3Mz8Ym1
Glassdoor - https://bit.ly/3z0K328
YouTube -https://bit.ly/34L7DlP
Instagram -https://bit.ly/3pgAOXk
Facebook -https://bit.ly/3ic6LhQ
LinkedIn -https://bit.ly/3ie6Q4U
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