(US) Project Manager, Acute & Payer

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realâtime patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadaâs Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, youâll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Reporting to the leadership team of Professional Services, the Project Manager will manage internal and external resources to deliver professional service engagements successfully and with quality outcomes. The Project Manager works closely with the internal and external stakeholders to understand the business requirements of the customer. Leveraging a team of Services Delivery staff and customer stakeholders, they drive the implementation of software solutions. As an informal leader of the delivery team, they act as primary contact for internal and external stakeholders providing project status reporting, expense management, risk identification and mitigation as well as aligning customer acceptance of deliverables.

Key Responsibilities

Analyzes scope, createsprojectplan, manages, monitors and controls multiple externally facing customer implementations of our software. Executes theprojectbudget, team resources, communications, andproject plans to deliver on time, on budget and within scope.

Anticipate and address barriers to project success. Identify and resolve risks and issues in a timely manner. Escalate concerns to theprojectteam and senior management when appropriate.

Acting as primary interface to client business units during all phases of theproject. Leads formal presentations to internal and external stakeholders in a clear, concise, and explicit manner.

Executes established SOPs and administrative responsibilities within expected timeframes. Influences impacts of project deliverables to financials (revenue recognition).A strong understanding of business acumen is required for change management purposes.

Leads portfolio of mid-sized projects with some complexity. Collaborate with project team to meet customer's objectives and desired outcomes while delivering a quality customer experience.

Minimum Qualifications

Previous experience with Project Management including Scope, Financial, Schedule Management, Risk Mitigation, Change Management and 360 Communication.

Strong leadership and relationship building capabilities, with ability to negotiate with and influence others to drive successfulprojectoutcomes. Ability to engage in difficult conversations about project dynamics.

Team management skills aligning project resources to complete the scope of the engagement with excellent customer experience.

Strong adaptability skills for changing customer landscapes, industry trends, and seeing each customer engagement as an opportunity to deliver quality services.

Preferred Qualifications

Previous healthcare software deployment experience

PMP or Prince II designation an asset

Post-secondary education in business or technology related field

Travel

0-30% of the time

AtPointClickCare, base salary is one of the many components that make up our total rewards package.The US base salary rangefor this position is $76,000- $84,000 + bonus + benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USlocations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experienceincluding professional and lived experience, and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.

Additional Information

#LI-SG1 #LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition â¦ and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Leverâs Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareâs human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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(US) Project Manager, Acute & Payer

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