Lead Data Analyst, Customer Insights
Posted 2025-04-06Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visitarcadia.io.
Why This Role Is Important to Arcadia
The Lead Data Analyst will join the analytics team of a high-growth Population Health and Analytics software company. This role reports to the Director of Customer Insights, and will involve creation of high value analytics for Arcadiaâs customers.
The ideal candidate loves data and wants to make a difference. We are seeking individuals who rely on data analysis to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to share population health expertise to help Arcadiaâs customers unlock more from their data.
What Success Looks Like
In 3 months
- Gain familiarity with Arcadiaâs data model and data ingestion process
- Learn reporting tools used by the team (Redshift, Athena, S3, QuickSight, etc)
- Deliver analytics and insights that demonstrate customer value
In 6 months
- Establish yourself as a subject matter expert on Arcadiaâs analytics platform and methodologies
- Consistently bring your own ideas to life through creation of analytics for marketing and customer dashboard library
- Lead cross-functional initiatives to refine analytics processes and enhance data usability
In 12 months
- Be able to self-serve as subject matter expert on Arcadiaâs analytics product
- Proficiently manage multiple customer projects with on time deliverables of across a diverse range of subject areas
- Identify opportunities to enhance Arcadiaâs product and drive improvements that elevate the experience for both internal and external stakeholders
What You'll Be Doing
o Creating custom tables and stored procedures in AWS Redshift
o Supporting BI developers by creating robust data models
o Presenting data and findings to stakeholders
o Supporting ad hoc data requests
What You'll Bring
Would Love For You To Have
What You'll Get
o Analyze large and diverse data sets on Arcadiaâs custom data model built by analysts for analysts
o Create value add IP and quickly distribute it to wide array of Arcadia customers
o Ideate with the best minds in healthcare through our advisory network
o Support a wide variety of customers in the healthcare space â all focused on pulling healthcare tech into modernity.
Additional Information
About Arcadia
Arcadia.iohelps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore ourwebsite.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
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