Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required.
How will you contribute?
Platform Architecture (40%)Design and Implementation of Identity and Access Management environmentsDesign and implement cloud accounts for multiple customers, primarily in AWSEnsure multi-tenant isolation and resource managementIdentify and design system security requirementsDevelop standard operating procedures and protocolsDevelop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasksMonitor and implement security events and alerts of computer systems, infrastructure, and applicationsCreate and maintain comprehensive architectural diagramsLead security incidentsArchitect high-availability solutions, ensuring business continuity and disaster recoveryDesign and implement security frameworks aligned with compliance requirementsOptimize platform performance and resource utilization across environmentsDefine integration patterns for microservices architecturesInfrastructure Automation (40%)Develop and maintain infrastructure as code using Terraform for AWS resourcesImplement GitOps workflowsBuild and maintainCI/CD pipelines for automated deploymentAutomate routine operational tasks using shell scriptingManage backup and recovery procedures across the platformOperations & Observability (20%)Design and implement monitoring solutions using Prometheus and DataDogCreate and maintain alerting systems and dashboardsLead troubleshooting of complex platform issuesParticipate in on-call rotationMaintain operational documentation and runbooks What will you bring?
Core Platform Knowledge6+ years of experience in platform/cloud engineeringExpert-level experience with AWS enterprise deploymentsDeep knowledge of AWS services and best practices, including Control Towner and IAMDeployment and Delivery expertise, including Kubernetes, Terraform, and HelmStrong background in infrastructure automationExpert knowledge of network architecture and securityKnowledge of on-premises and hybrid cloud network design and architectureTechnical ProficienciesRate limiting implementationsTraffic control systemsProgramming & ScriptingAuthentication & SecurityOAuth 2.0OpenID ConnectKeycloakCloud & InfrastructureKubernetesDockerAWS servicesDevOps & ToolsGitConcourse CITerraformDevelopment PracticesTest-driven developmentContinuous integration/deploymentCode review processesPerformance optimizationTechnical writingGitOps workflowsProfessional QualificationsBachelor's/Master's in Computer Science or related fieldAWS certifications preferredStrong system design skillsImpact & OpportunityInfluence technical architecture decisionsBuild scalable enterprise solutionsContribute to open-source projects What do we offer?
We value our people and offer a competitive salary along with company bonusStrong maternity and paternity schemeA workplace pension schemeTake what you need holiday packagePrivate medical insuranceDental planGroup life assuranceGroup income protectionEmployee assistance programmeA monthly wellness allowanceAdoption assistanceStock options Additional Information
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the worldâs leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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