Product Designer (User Research & Interaction Design)

Celebrating 20 years, Ladders is a leader in high-end job search. We build paid tools to help jobseekers complete their job searches faster, more efficiently, with less anxiety, while attaining a better outcome. We’re a profitable, small, collaborative, venture-backed business that operates remotely and is based in the United States.

We’re looking for an end-to-end product designer to bring the voices of our users to the table and work collaboratively with engineers to achieve business goals. You should be comfortable with user research, visual UI design, and designing complex UX flows.

Responsibilities:

Plan and execute user research, low-fi ideation, high-fi designs, and prototypes

Contribute to high-level product decisions and execute on product roadmap features

Collaborate with product and engineering teams to assess constraints, de-risk solutions, and provide support during implementation

Consider how design impacts user behavior and metrics/analytics

Present design work and research findings to key stakeholders, with an emphasis on simplicity, intuitive designs and an iterative approach

Deliver customer facing and internal web-platforms as well as emails, mobile apps and browser extensions

Work with cross-functional partners to help define the roadmap within your product area

Facilitate and participate in product review and product brainstorms

Receive and provide feedback on designs and strategic product decisions

Develop and maintain detailed design documentation including specifications, redlines, and style guides

Use metrics to analyze and continuously improve the user experience

Requirements:

Proven experience in conducting qualitative and quantitative research, including A/B testing best practices, surveys, usability tests, and user interviews.

Experience translating research findings into strategic narratives

Highly proficient with industry-standard tools (Figma, Adobe Creative Suite, Dovetail, etc.)

7+ years of experience working in UX/UI/product design

A top-notch design portfolio demonstrating process, outcomes, and impact is a plus - particularly in shipped, successful products

Experience designing for a responsive mobile and desktop web experience

Excellent oral and written communication skills

Excited about working in a fast-paced, agile startup environment

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