EMEA Services Sales Admin Support - 12 month Fixed Term Contract

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

We are seeking a motivated and detail-oriented IT Services Sales Administrator to support our services sales team. The ideal candidate will be responsible for providing administrative support to ensure seamless services sales operations. This includes SFDC and Excel Reporting on services sales relevant set of data. This role is pivotal in maintaining customer satisfaction and driving sales growth.

Key Responsibilities:

Good knowledge of the Extreme Services portfolio

Reporting and analysis of CRM database related to all Services Sales activities in EMEA Region

Quoting and tracking of Renewal Opportunities

Sales Support activities which can include data entry and data cleansing activities

Proactive Service information to Partners and Customers

Tracking of Services Sales Initiatives and guiding team members through the data sets

Maintenance of the CRM tool related to Service contract renewals, Service new attach information, Premier initiative, Installed base initiative

Requirements:

Fluent in English and German

Comfortable using Excel, Word, PowerPoint, Outlook) and preferably experience with SFDC Reporting

Strong organizational and time management skills.

Excellent communication and interpersonal abilities.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Familiarity with Salesforce (SFDC) and other sales management tools.

Detail-oriented with a high level of accuracy.

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