Sales Engineer

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Duties and Responsibilities:

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Technical Consulting and Sales Support

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Assisting Sales in prequalifying opportunities.

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Identifies customer’s business needs, challenges, and technical requirements and maps to Telehouse Services and Solutions

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Utilizes understanding of Telehouse products and services to help deliver presentations on Telehouse solutions

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Provides full support - customer meetings and tours.

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Provides technical solution design expertise to all assigned Sales account executives

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Prepares Statement of Work (SOW) with updated technical specifications.

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Prepares technical drawings (i.e. AutoCAD) and designs per customers’ requests

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Supports RFI/RFP and RFQ preparation as requested by Sales Representatives

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Develops all deliverables for the customer

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Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing

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Supports pre-sales efforts for all company products and services

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Possesses a full understanding of Telehouse data center products and services as well as familiarity with Networking and Connectivity services which may be resold by Telehouse from time to time.

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Develops or has extensive knowledge of Carrier Neutral Hotel

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Possesses industry knowledge and familiarity with the competitive landscape

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Possesses technical knowledge of interconnections and telecommunication services.

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Possesses knowledges of data center infrastructures and telecommunication equipment

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Possesses knowledges of Cloud base Network-as-a-service platform/ fabrics

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Possesses knowledges of Clouds, Hosting and Managed Services being an asset.

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Collaborates with internal teams to ensure smooth transition from pre-sales to post-sales

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Acting as customer liaison for technical matters (pre/post-sales customer support)

Qualifications:

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Typically requires a Post Secondary degree or commensurate Industry Experience along with Technical Certifications.

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