Product Manager - Payment (M/F/NB)

Posted 2025-04-06
Remote, USA Full-time Immediate Start

⚡ WHO WE ARE:

Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.

Mission : Every day, we help more than 17,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.

As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.

Figures : D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localized support, services, and tools. With its global network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.

Values : At D-EDGE we are driven by these 4 key values

We care about people #PEOPLE FIRST

We dare to share #OPEN COMMUNICATION

We embrace change #ADAPTABILITY

We go the extra mile #GO BEYOND

Explore our Culture Book today and see if D-EDGE is the right fit for your career aspirations!

D-EDGE is an equal-opportunity employer. We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status.

ABOUT THE TEAM

  • The Connectivity and Partnerships Team at D-EDGE plays a pivotal role in shaping our ecosystem by delivering innovative connectivity solutions and fostering strategic alliances. The team operates at the intersection of product excellence and partnership management, driving value for clients and partners alike.

    The mission of the team is to:Deliver innovative connectivity solutions that improve API integration experiences, enhance payment and checkout functionalities, and ensure partner and client satisfaction. Nurture strategic alliances and recruit new partners to build a robust, healthy ecosystem that accelerates mutsatisfaction.nurtureual growth. Empower clients and partners through a seamless, efficient, and reliable connectivity platform.

    YOUR SCOPE:

  • Scope

    4 streams to manage:

  • D-EDGE PAY: white label payment solution in marketplace mode.
  • PSP Connect: 35 Payment connectivity partners.
  • Insurance: 2 connectivity partners.
  • Emails: All emails sent to guests and hotels.
  • Feature team composition (with no direct management)

  • 1 lead developer
  • 4 developers
  • 1 QA
  • 1 designer
  • As Product Manager - Payment, you report to the Product Director - Connectivity.

    Your role in the team:

  • Define product features, manage the backlog, and plan successful product rollouts in cooperation with internal stakeholders.
  • Monitor KPIs to ensure product success and lead training initiatives to empower users.
  • Collaborate with the Design team to build user-focused solutions and with the tech team to achieve the roadmap goals.
  • WHAT YOU’LL BE DOING:

  • Provide product vision to your feature team, stakeholders and other feature teams to align cross team topics.
  • Define and monitor product roadmap.
  • Establish product requirements, plan and prioritize product features, manage your backlog.
  • Define successful roll-out strategies, organize go-to-market plans in collaboration with the Marketing team.
  • Drive user research with Product Design to collect internal / external user's needs, organize customer workshops and animate focus groups
  • Collaborate with Designers and Engineers to ideate and deliver the best solution to our clients.
  • Develop and monitor relevant business and product usage KPIs.
  • Be the number one advocate of your product in the organization and with clients.
  • Collaborate with our Partnership team to build the roadmap and prioritize the product roadmapCollaborate with our Product Knowledge team to train our users, onboard support and contribute to our e-learning success.
  • ⭐WHAT YOU’VE GOT:

  • Profile

  • 2-7 years of experience as a Product Manager in an agile team or startup.
  • Bachelor degree in business school, engineering or related fields is a strong advantage but not necessary
  • Languages: Fluent English is a requirement for the position another language is a plus
  • Industry: Previous experience in the payment industry is a big plus!
  • Skills

  • Business mindset.
  • Outstanding communication, presentation and leadership skills.
  • Positive attitude: high level of energy and team player, you show a strong drive to always move forward, explore new territories and take initiatives.
  • Data driven you know how to leverage large amounts of data to make informed decisions.
  • Detail oriented and customer centric you are also well versed in customer journey’s optimization.
  • You are collaborative, able to federate stakeholders across an organization in an international context
  • Ability to manage expectations in a B2B / B2B2C environment
  • Sharp analytical and problem-solving skills.
  • KPI

  • Roadmap delivery
  • Business performance of products
  • WHY YOU’LL LOVE US:

  • Remote allowance: 2,60€ / day within the limit of three days per week
  • 50% of transport costs from home to work
  • Meal Allowance (9,48 euros/day paid at 60 %)
  • Accor Employee Card: Discount on hotel bookings
  • Incentives plans, bonuses, and wage savings
  • CSE: Sports and cultural activities, gift cards, and various discounts
  • Voluntary projects: 12 years a year
  • Career development: we want you to progress and be free to choose which direction you want to grow. There are also opportunities for internal moves.
  • Additional Information

    RECRUITMENT PROCESS:

    1. Meeting with HR to check the profile and the company cuture (30 minutes)

    2. Meeting with the Product Director Connectivity (1 hour)

    3. Case study + restitution with stakeholders (partnership, other Product Managers, Tech team + informal meeting with the team (1 hour 30 minutes)

    ... and welcome to D-EDGE :)!

    Please be aware that we will be asking for work references.

    D-EDGE is an equal opportunity employer. We do not discriminate based on: race, councilor, ety, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, handicap, veteran status, genetic information, marital status, or any legally protected status.

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