Technical Product Manager

We are looking for a talented and proactive Technical Product Manager interested in the Auth and Messaging domains to own the process of building, enhancing, and delivering our services to other IDT products.

You will work on a services team that provides various services to other customer-facing products.

The ideal candidate is expected to handle tough technical challenges and make critical decisions together with the team. You should have a strong technical background in software design and architecture and understand how to build scalable, performant, resilient SaaS solutions.

At IDT you will:

Help the business stakeholders to define and implement the long-term vision and strategy for the services.

Keep active communication between all of the relevant participants and stakeholders.

Gain an understanding of customer experience and needs, identify and fill service gaps and generate new ideas to improve customer experience.

Translate services strategy into detailed requirements and prototypes.

Own delivery of features and enhancements within Agile / Scrum teams.

Team up with engineering to refine acceptance criteria and negotiate delivery.

Enforce appropriate cross-team collaboration within a value stream.

Own the roadmap, prioritize build efforts, and manage customer and stakeholder expectations.

Vendors or service providers analysis, communication during POC phase and then about using new features or issues met.

Align all non-engineering stakeholders on product releases.

Promote a professional working environment that encourages collaborative software development methodologies and utilizes current trends and best practices.

We expect you to have:

2-5 years of work experience as a Technical Business Analyst or Technical Project/Product Manager.

Experience in development systems.

Work experience with auth, messaging and marketing services is a plus.

Independence and proactivity, the ability to get things done without an external push.

Excellent communication and negotiation skills.

Good English level â B2 or higher.

We are pleased to offer:

Remote work as b2b contractor or hybrid/ Remote full-time in Belarus.

Really good hardware.

An exciting and challenging job with talented people around.

Great learning and growth opportunities.

Compensation for professional training, seminars, and conferences.

First-class English lessons.

More perks for the Minsk office full-time employees.

Additional Information

A few words about us:

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.

We are not âanother big IT corporationââ we encourage and support in-house entrepreneurs in developing their ideas into business actions.

Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDTâs mission of enabling people to keep in touch and share resources with family and friends worldwide.

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Technical Product Manager

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