Release Train Engineer
Posted 2025-04-05You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impactÂevery colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join #Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside versatile engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys. Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etc
You will be a member of a product delivery team reporting to a Director of Product Delivery & Integration, Engineering Director, VP or Business Leader. You will be responsible to Drive processes and execution oversight for Agile Release Trains. Resolves or raises impediments, manages risk, and promotes relentless improvement throughout the organization. Responsible for facilitating program/ release level events such as Program Increment planning, Inspect and Adapt and the Scrum of Scrums.
Key Responsibilities:  Facilitate and Leads Program Execution.  Drives program/release level processes for an Agile Release Train demonstrating stellar servant leadership, coupled with domain knowledge and technical savvy  Facilitates Program Increment planning meetings with leadership, business stakeholders, product management and delivery teams on the Agile Release Train(s).  Support program level meetings in partnership with product management and system architect(s) to aid in the preparation, readiness and prioritization of features for future PI planning sessions.  Ensures strategic alignment for the train across organizations and teams  Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution  Ensure value is achieved by the train on behalf of end users via the program predictability measure  Assists with economic decision making by supporting Program Epic and Feature estimations by program team and roll up to program/ release level visibility (overarching team roles)  Guidance to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers e.g. Architectural Runway  Promotes compliance with SDLC standards across the Agile Release Train  Ensures data integrity for the Agile Release Train within the Agile Management tools  Works in partnership with Product Management and Owners, as well as the core and extended Technology teams including Architect(s), to create and prioritize the program backlog  Coaches and mentors' teams to adopt the AET SDLC process, Agile values, principles and practices, and actively encourage teams to reflect upon and improve their value delivery capacity
Minimum Qualifications
 Bachelor's Degree in Computer Science, Computer Engineering, or other technical subject area, or equivalent work experience required, advanced degree preferred.
 10+ years of experience in a professional environment. 4+ years of Scrum Master experience and 7+ years relevant Program/Project Management experience.
 Experience with design and coding across one or more platforms, languages & frameworks preferably Java J2EE, Node. JS, Spring MVC, React.
 Experience in RDMS (Oracle, DB2) and NoSQL DBs like Mongo, Redis, Cassandra, etc.
 Experience facilitating Agile, Scrum, or other rapid application development teams to deliver solutions
 SPC or SA certification required.
 RTE certification and PMI ACP Certifications is good to have.
 Strong facilitation and communication skills
 Demonstrates proficiency in Agile/Lean/SAFe Principles and Frameworks quality and testing best practices
 Ability to drive value delivery. Possess a high degree of technical savvy, with a keen ability to learn about new technology quickly and easily
Preferred Skills:
 Great Adaptive Communication and good at Agile Practices
 Strong Industry and Company Knowledge
 Organizational Change Management and a Technical Savvy
 Good knowledge on Technology Industry Trends
 Good Adaptability, Collaboration & Teamwork skills
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