Manager – Analytics Enablement

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Internal Audit Group (IAG):

IAG is a worldwide function with 300+ team members and offices across nine countries. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, privacy, financial crimes compliance, technology, operational risk, financial accounting, data analytics, banking operations, fraud and investigations, among others. Most IAG team members hold at least one professional certification. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage.

We seek data and technology literate risk and assurance professionals to deliver impactful audit conclusions and insights using a data driven approach. American Express’ Internal Audit Group (IAG) is focused on has reinvented our audit process and is leading the financial services industry with our Data Analytic, Data-Driven Continuous Auditing, and Data Advocate initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:
• Provides data-driven and technology-enabled assurance
• Delivers timely risk insights that are business-aware and forward-looking
• Supports our colleagues with experiences that prepare them to be enterprise leaders

IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.

Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

How will you make an impact in this role?

The Analytics and Insights Team:

The Analytics and Insights team is responsible for:
• Driving key results for IAG’s analytics strategy to provide broader and deeper assurance, provide timely risk insights, and support colleague growth
• Leading analytical strategic initiatives for IAG to enhance the impact and quality of our analytic portfolio
• Establishing best practices and providing training and support to the audit teams, and
• Continuously improving our analytic methodology.

Key Responsibilities:

Participate as a key member of the Analytics and Insights team by identifying analytic opportunities across the audit universe and coordinating the development of such opportunities. A Manager – Analytics Enablement will assist in both development and execution of IAG data analytic initiatives and will assist the team in elevating the quality of analytics throughout IAG, identifying opportunities to use data in innovative ways.

The ideal candidate for this role will have a strong understanding of financial service industry processes, system infrastructure, risk and control frameworks, and a passion for analytic development. Specific responsibilities include:
• Drive the identification of key risk and control areas where analytics can be deployed. Translating business risks, controls and supporting data into analytic requirements.
• Drive the development of analytics generating impactful, forward-looking insights leveraging applicable coding techniques.
• Guiding audit teams in analyzing / interpreting and dispositioning analytic results to drive audit decisions.
• Aiding in setting a strategic vision & tone by assessing audit needs, balancing capabilities against key objectives, researching new methods as needed, and applying best practices across the department.
• Evaluating impact on IAG of different initiatives and generating insights and recommendations to fuel increased auditing effectiveness and efficiency.
• Continuously broadening and strengthening knowledge of advanced analytical methods and tools to further evolve our analytical practices.

Minimum Qualifications
• 3+ years of relevant audit, technology, and/or internal control experience
• Data analytics experience in internal audit, risk management, and/or financial services
• Advanced knowledge of Microsoft Office Suite (e.g., Excel pivot, macros, deck-writing)
• Adapts quickly to unstructured assignments, clarifying objectives and delivering results
• Technical experience with analytic coding techniques and best practices, including proficiency in SQL, Python, and/or other coding languages.
• Technical experience with data analytic tools and creating reporting dashboards (e.g., Tableau, Power BI, etc.)
• Experience and/or strong acumen to quickly grasp technical risks, concepts, and processes and their relation to underlying supporting data
• Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges
• Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate recommended actions with transparency and integrity
• Strong written and verbal communication skills of complex and/or highly numeric content in a simple and concise manner
• Proficiency with Microsoft Office Suite (Excel pivot, macros, deck-writing)
• Attained or working towards one or more relevant industry certifications (e.g. CIA, CISA, CPA)
• Bachelor's degree in a quantitative field (e.g., Data Analytics, Accounting, Finance, Statistics, Engineering)

Preferred Qualifications
• 5+ years of relevant audit, technology, and/or internal control experience in a financial services environment
• 3+ years of data analytics experience in internal audit, risk management, and/or financial services
• Advanced degree in a quantitative field (e.g., Data Analytics, Accounting, Finance, Statistics, Engineering)
• Proven ability to manage multiple projects and provide developmental feedback across deliverables
• Experience with (or ability to quickly develop an understanding of) American Express’ business model, products, services, and organizational units
• Additional relevant professional certifications (e.g. CIA, CISA, CPA, CISM, CAP, PMP, other data/technology/audit-focused certification)
• Ability to lead team members in a way that encourages, develops, and delivers results

Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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