Operations, Sales and Customer Service Associate

About Us

We are a small but growing consumer product company with three niche brands united by a commitment to sustainable design. Our products are made with high-quality materials and post-consumer waste to create innovative solutions for modern consumers. As we continue to grow, we’re looking for support for our Operations and Sales teams.

About the Role

As our Operations, Sales, and Customer Service Associate, you will be supporting our Operations and Sales teams, including processing orders and customer-facing tasks for both B2B and B2C. This role requires a proactive mindset, with a passion for small, fast-growing consumer brands. This is hybrid position, mostly remote with some in-person in our Seattle, WA office.

Key Responsibilities

Order processing for key accounts and independent retailers
Wholesale portal order approvals
B2B and B2C customer service

About You
Required:
Comfortable working under tight timelines with minimal supervision
Experience in small team or start up environments
Excel familiarity (vlookup, pivot tables)
Proactive, self-starter mentality
Excellent communication skills with the ability to convey information clearly and effectively
Preferred:
2-3 years experience within consumer products industry a plus
Experience with Acctivate or SQL Databases
Experience with QuickBooks
Experience with Amazon Seller and Vendor Central

Why Join Us?
Be part of a mission-driven company creating sustainable, high-quality products.
If you’re looking for an exciting opportunity in a purpose-driven company, we'd love to hear from you!

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:
• 8 hour shift

Education:
• Bachelor's (Preferred)

Work Location: Remote

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