Licensed Personal Lines Insurance Agent - P&C

Description:
• The Licensed Insurance Agent works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
• Represent a leading Property & Casualty client assisting members with their insurance related needs.
• Address various types of billing, property and casualty policies, resolving questions and issues.
• Provide a positive and welcoming experience to members, being empathetic and answering inquiries thoroughly and professionally.
• Ensure clients’ customers enjoy authentic experiences.
• Deliver expert customer experiences…with a smile.

Requirements: • 1 + years of customer service experience • Active resident license to sell P&C insurance • Verifiable High school diploma or GED • A quiet, distraction-free environment to work from in your home. • Strong computer navigation skills and PC knowledge • Proficiency in fast-paced multi-tasking with strong problem-solving skills • Eagerness to learn new technologies • Passion for helping others • Patient and empathetic nature • Ability to pass a background • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)

Benefits:
• $18.00 an hour entire length of training: English
• $20.00 an hour entire length of training: Spanish
• Shift differential once in production for evening and weekend hours.
• Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) and performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

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