Data Entry III (Remote)

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture... dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

What does a day in the life in Data Entry look like?
• Process orders and verify pricing and availability
• Type accurately, prepare and maintain order documents and records
• Communicate with vendors to ensure orders are allocated promptly and correctly
• Obtain shipping quotes, prepare shipping instructions (BOLs), and schedule pick up for ready orders
• Reconcile open and closed orders in a timely manner
• Research, track and restore documentation when problems or discrepancies arise including lost orders and production delays
• Inform management and compile reports/summaries on activity areas
• Function in accordance with established standards and procedures

What are the required qualifications for Data Entry?
• At least 1 year related experience in a customer service account.
• Track record of over-achieving quota.
• Competency in MS Office, databases and web-based software
• Hands-on experience with spreadsheets and related reports
• Accuracy and attention to detail
• Aptitude for details and numbers
• Ability to perform filing and record keeping tasks
• Data entry and word processing skills
• Well organized

Having these qualifications are helpful, but not required
• Familiarity with Shopify or equivalent e-com experience

Required personal computer/laptop specifications and internet speed
• Processor: Intel i5 or equivalent Ryzen 5
• RAM: 8GB
• HDD: 250GB
• Windows 10 Pro / Windows 11 Pro Operating System: Must be Genuine License
• Windows OS build model 21h2 and up
• Sound card and video card (built-in is okay)
• Minimum 19" of Monitor, preferably 22"
• USB Headset
• Internet Speed at least 25MBPS or higher
• ***Mac Os, Macbooks do not qualify

Apply Job!