Configuration Specialist (Work Remotely Anywhere within the U.S)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded... by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
The successful Configuration Specialist will be relentlessly focused on the integrity and accuracy of our data as it is shared with carriers. When our client's employees need access to their benefits, we ensure they have it! The ideal candidate is a DOER…a to-do list lives in fear of our Config Specialists!
The Gig:
• Responsible for participating in all raw materials review and validation
• Responsible for ensuring system configuration is completed in accordance to requirements documentation
• Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements
• Complete self-QA on all system build work
• Establish and follow global process documentation and report any discrepancies in documentation
• Daily touch-base with necessary internal partners associated with current projects or tasks
• Accurately maintain capacity and productivity measurements through utilization of task updates
• Review open tasks daily; prioritize work and escalate when appropriate
• Address any escalated or global issues related to system build for clients
• Active participation in training sessions related to new system functionality and processes
What you need to make the cut:
• Bachelor’s Degree or equivalent work experience
• 2+ years benefits administration plan configuration experience
• Strong SQL, MS Access and strong Excel skills preferred
• Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time
• Keen attention to detail - you must pay crazy attention to detail without going crazy
• Be a creative thinker - the person who doesn’t settle and always looks for a better way
• Ability to compare large data sets, organize data and summarize findings
• Working knowledge of business processes, system development and process improvements
• Proficient in gathering business requirements, process flows and use cases
• Experience with and strong understanding of various technologies and platforms
The pay range for this position is 50K to 70K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
This role is eligible to participate in the annual bonus incentive plan.
The Businessolver Way…
Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.
(Applicable to all roles at an AVP, DIR, VP or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

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