Business Analyst, External Fulfilment

Description
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team.
In our effort to support this aggressive growth around... the world, we are looking for a passionate business analyst to turn data into actionable insights, and support answer strategic business questions.
In this role, you will be responsible for data mining and data reporting activities pertaining to ops processes. You should be passionate about working with complex datasets and be someone who loves to turn data into insights to answer strategic business questions. You should have deep expertise in analytic view of business questions, building up & refining metrics framework to measure business operation and translating data into meaningful insights.
With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. The candidate relishes working with large volumes of data, enjoys the challenge of highly complex technical contexts, and, above all else, is passionate about data and analytics. He/she is an expert with data modeling, ETL design and business intelligence tools, has hand-on knowledge on columnar databases such as Redshift and other related AWS technologies. He/she passionately partners with the customers to identify strategic opportunities in the field of data engineering. He/she is a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail) and enjoys working in a fast-paced team that continuously learns and evolves on a day to day basis.
Key job responsibilities
Roles And Responsibilities
• Daily, weekly and monthly research activities: Data mining and understand the reason for defects
• Prepare and publish daily, weekly and monthly report on operations
• Set performance evaluation metrics
• Standardize operations, processes and reporting
A day in the life
This role provides opportunities to influence high impact / high visibility projects within the organization. To perform your daily tasks, one requires high attention to details, proven ability to manage multiple and competing priorities simultaneously. This is a fast-paced environment where continuous innovation is expected, a superior and crisp verbal/written communication is primary skill and ambiguity is a norm. Bias for action, customer obsession and ownership are some of key leadership principals this role should strive for.
This role requires superior analytical skill set, able to quickly address problems and apply analytical expertise to rapidly solution and deliver. The whole cycle would involve interaction with many teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts.
About The Team
CST Analytics is responsible for providing analytics and product support to Amazon India fresh supply chain and operations teams. The scope of this team includes managing weekly/monthly review decks, formulating new metrics, provide visibility to operations on the daily performance through automated reports and dashboards, building optimization tools, building features in existing solutions and achieving parity with other geographies in terms of supply chain tools and features. This is done through our strong team of BIEs/BAs/Product managers and by liaising with local and global technology teams to get things done through influence and/or with their support. Our roadmap includes long term projects that have quarterly deadlines and sprint projects that are executed in biweekly sprints.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - IND
Basic Qualifications
• 1+ years of data analytics or automation experience
• 1+ years of capacity planning, operations planning, business analysis or similar experience
• Bachelor's degree
• Knowledge of data pipelining and extraction using SQL
• Knowledge of SQL and Excel at a moderate or advanced level
• Experience with data mining tools like SQL, SAS, SPSS, or similar
Preferred Qualifications
• Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions
Company - ASSPL - Karnataka - B56
Job ID: A2565220

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