Sales Representative

Job Title: Sales Representative Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. You Will: • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities • Provide accurate weekly/ monthly/ quarterly sales forecast • Mastery of product knowledge and technical understanding of services to assess client requirements • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage • Manage external competitive pressures and handle objections to retain customers or win new customers • Manage high volume of customer contacts through phone and email each day – majority of... communication is outbound • Work with your team and management to provide a professional experience during all interactions with customers and prospects • Maintain the customer management system (CRM) to ensure all relevant data is captured • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts • Work with a team and report directly to a Sales Manager You Have: • 2+ years of experience working in a customer service or sales capacity • Prior success in achievement of personal and team sales quota/goals • Experience in high-volume calling • Experience learning new technology and data • Problem solving skills • Excellent knowledge of MS Office programs • Experience working with Salesforce.com or similar CRM • Experience or willingness to work from home Our Benefits and Perks • Various medical, dental, vision plan and life insurance programs • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts • Paid time off, disability programs and paid parental leave • Rewards and recognition programs • Wellness Incentive Program • Learning and Development Programs • Base Pay of $32,200 ($14.52 hourly) or more based on qualifications/experience • Annual bonus potential (target up to $5,325) Virtual First and Remote Work: Concentrix's B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important. Location: USA, TN, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here

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