Customer Service Representative - Remote ( San Antonio TX)

Remote Customer Service & Sales Representative (REMOTE POSITION) MUST RESIDE WITHIN AN HOUR OF TAMPA BAY, FLORIDA or SAN ANTONIO, TEXAS TO APPLY... Full Time Position At OneTouch Direct we provide a positive culture-focused environment where we appreciate and recognize our top-performing people. Our diversified business is seeking experienced and motivated Customer Service & Sales Representatives that are genuinely excited to provide sound solutions while keeping customer satisfaction at the core of every conversation. Customer Service & Sales Representatives will handle inbound customer service/sales calls from potential and current Legal Shield customers. Legal Shield offers their customers the ability to talk to an attorney on any legal matter, at any time, and without worrying about high hourly costs. You will speak directly with potential and current members regarding questions about their billing/payment, services offered and any other issues they may have. If you have strong communication skills, excellent computer skills, and you truly care about the customer experience – apply today! Become part of this exciting opportunity with the OneTouch Direct family and start earning great pay PLUS bonuses today!!! WHAT YOU’LL DO: • Provide inbound customer service and sales. • Consistently provide a great customer experience. REQUIREMENTS: • Work from home opportunity • Minimum 1+ years of customer service/ call center or retail experience required • Minimum 1-year sales experience preferred • Excellent communication skills • Must have proficient computer skills • Ability to handle high-stress situations and escalated issues • Must respect and maintain customer and client confidentiality REQUIRED EQUIPMENT: • A laptop or desktop (cannot be an Apple product, Surface or Chromebook) with Windows 10 • Hardwire (plug-in) to your internet source with an ethernet cable • USB headset (not wireless) with a noise-canceling microphone • Webcam (external or embedded) • Smartphone Benefits: • Full-Time Hours: 40 hours per week schedule, PLUS weekly bonus checks! • Supportive Environment: Paid training and ongoing support! • Great workplace: Work from the comfort of your own home! • Benefits: Health Care Plan (Medical, Dental & Vision) • Growth: Opportunity for professional advancement as we grow! • Culture: Diverse, welcoming culture with Employee Resource Groups • Referrals: Refer a friend and earn up to $2,000 per person! Full Time Position – 40 hours per week Job Type: Full-time Pay: $12.50 - $13.75 per hour Expected hours: 40 per week Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance • Work from home Shift: • 8 hour shift • Evening shift • Night shift Weekly day range: • Every weekend • Weekends as needed Work setting: • Remote Work Location: Remote

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