Customer Service Representative -- Remote | WFH

Join our team at a reputable automotive repair and service center, where we combine trusted expertise with exceptional service. Our commitment to excellence has been the cornerstone of our family-owned business for over 20 years. We value the unique contributions of each team member in providing high-quality automotive repair and maintenance services that our customers can always rely on.

We Are... Looking For

A self-motivated and detail-oriented individual who values reliability, integrity, and a strong work ethic. Ideal candidates are quick thinkers, proactive, and results-driven. We offer a dynamic and fast-paced environment that fosters professional growth and development for outstanding performers.

Key Responsibilities
• Proficient use of MS Office (Word, Excel) and various software platforms.
• Efficiently handle customer inquiries over the phone with a courteous and professional demeanor.
• Manage multiple tasks effectively, including social media engagement across platforms such as Facebook, Instagram, and email.
• Demonstrate excellent communication skills—both written and verbal.
• Show strong organizational skills with the ability to prioritize and manage time effectively.
• Undertake data entry, file management, and various administrative projects.
• Exhibit a positive attitude and team-oriented spirit.

Requirements
• Must be computer savvy; ownership of a personal computer/laptop with a stable home internet connection is necessary.
• Accessibility to earpiece or earphones for phone communication.
• Customer-oriented with the ability to adapt and respond well to diverse personalities.

Position Details
• Job Types: Full-time, Part-time, Contract
• Salary: $20.00 - $24.00 per hour
• Expected Hours: Approximately 20 hours per week
• Shifts Available: 4-hour shift, primarily morning shifts, Monday through Friday
• Work Setting: Fully remote

Benefits
• 401(k)
• Flexible scheduling
• Health insurance
• Paid time off
• Vision insurance
• Opportunity to work from home

Experience Level
• No prior experience required

We are excited to welcome a new member to our team who is passionate about cars and delivering excellent service. If you're ready to drive your career forward in a supportive and progressive environment, we would love to hear from you.

Employment Type: Full-Time

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