Project / Operation Coordinator

We are seeking an Project / Operation Coordinator
• Industry: IT
• Working Location: Remote, (There might be a client visit in NYC...
• Employment Type : Full time
• Salary : 70-75K per year + Benefit
Job Overview
• Report the schedule of day and week in a daily meeting.
• Report the status of projects and operations in a daily meeting.
• Provide the project/operation related information / follow up / report proactively.
• Have proactive communication with team members, internal resources, external resource, and customers.
• Understand requirements and instruction/company management and provide the service based on the requirements and instructions.
Key Responsibilities
• General
• Coordinate internal resources and third parties/vendors for the flawless execution of projects and operations.
• Ensure that all projects and operations are delivered on time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Measure project performance using appropriate systems, tools, and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Operation Coordination and Support
• Execute operation member’s periodical meetings and meeting minutes.
• Follow up the status of operation with operation members.
• Execute deliverable Creation, Review, and Confirmation.
• Execute deliverable submissions to sales / invoicing team.
• Project Coordination and Support.
• Execute project member’s periodical meetings and meeting minutes.
• Follow up the status of project with project members.
• Execute deliverable Creation, Review, and Confirmation.
• Execute deliverable submissions to sales / invoicing team.
• Technology Research.
• Research the technology related information.

Create periodical report and present it to necessary teams.

Requirement
• Project Manager Professional (PMP)
• 5 year experience in IT Infrastructure
• 5 year experience in System development
• 5 year experience in IT operation
• 5 year experience in various IT customer support

Skills
• English is required. Japanese is preferable.
• Knowledge of MS Office
• Basic Knowledge of IT Infrastructure, System Development, IT Operations, and IT customer support.
• Collaboration
• Teamwork
• Communication
• Time management
• Leadership
• Organization
• Problem solving
• Critical thinking
• Adaptability
• Conflict solving

Additional Informations

PHYSICAL DEMANDS: Hold and carry item, which is 20lbs.

TRAVEL: I can go to both domestic and international travel, and work after business hours including the weekend and national holidays if required.

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