Customer Service Associate - Remote Available

Overview:** Join the team at Chewy, America's #1 pet pharmacy, as a Customer Service Associate. As a remote employee, you will be part of a team dedicated to delivering exceptional, memorable, and reliable experiences for pet parents, every time. **Responsibilities:** • Engage directly with pharmacy customers via inbound calls and other communication platforms... • Research and problem-solve to determine appropriate solutions for customers, and follow up as needed to resolve issues • Go above and beyond to "wow" customers, engaging with them and thinking critically to provide solutions while adhering to high safety and regulatory standards • *Qualifications:** • 1-2 years working in a customer-focused environment • Excellent communication skills • Ability to multi-task and think critically • Flexibility to shift schedule and work overtime as needed • Must be able to pass background check for KY Rx Tech license • Show up committed to be your best! **Benefits:** • Competitive pay and benefits • Culture of belonging where you will feel valued for your skills and contributions • Opportunities to build, grow, and unleash your full potential • Empowerment to lead and foster a culture of continuous improvement, quality, and service • Recognition for your commitment and hard work

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