Remote Call Center Agent

Job description JOB TITLE... • Telephone Service Representative LOCATION • Remote SALARY • $11 - $13 Per Hour WHAT IS THE PRIMARY WORK LOCATION OPTION? • Remote REQUIREMENTS: This is a customer service position. It is NOT sales telemarketing position. • Strong attention to detail • Customer service driven • Minimum typing speed of 25 words per minute • Able to communicate with clients in a professional manner • Positive attitude • Drug free • Professional phone etiquette • Exceptional attendance • Good data entry skills WORK FROM HOME REQUIREMENTS Windows Machines: • A supported version of Windows 10 Pro or Windows 11 Pro • 16GB of RAM • CPU speed of 2.5 gigahertz and Quad (4) core processor or higher Mac Machines: • Supported versions of macOS with all updates. • Minimum 16 Gigabytes of RAM with an M series Chip All Setups: • Must have a work profile for work purposes only. • You should be the ONLY person that has access to the work profile. • Must use full-sized keyboard & mouse • 2 Monitors for Dual screen support • Both monitors should be 19” each • Widescreen monitors are now recommended due to the enhanced appearance of our software system. • Must have an internet connection that allows you to connect via Ethernet cable to the modem. • Dedicated internet speeds must be a minimum of 7 mbps download/ 3 mbps upload • Wi-Fi is not acceptable • Satellite is not acceptable • NO data caps • Must maintain anti-virus protection • Free options are allowed • Windows defender is not allowed • You must have a webcam. Used for: • Meetings • Training • Monitoring & Quality Control • Must have a noise canceling headset • The internet connection will be used for connecting to a voice line. SHIFT • Varies depending on call volume • MUST be able to work flexible hours & days which include holidays & weekends. Job Type: Full-time Pay: $11.00 - $13.00 per hour Expected hours: No more than 40 per week Benefits: • 401(k) matching • Flexible schedule Schedule: • 8 hour shift • Evening shift • Night shift Location: • Nevada (Preferred) Work Location: Remote

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