Remote Call Center Representative

• *Job Summary:** We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will be proficient in communication and customer service, with the ability to handle a high volume of calls efficiently. **Duties:** - Answer incoming calls promptly and professionally - Provide accurate information to callers and assist with their inquiries - Utilize phone etiquette to ensure positive customer experience - Perform data entry tasks accurately and efficiently - Handle customer concerns and resolve issues promptly - Maintain confidentiality of sensitive information - Multilingual skills are a plus for assisting diverse customer base **Qualifications:** - Strong communication skills in English; proficiency in Spanish is a plus - Previous experience in a call center or customer service role preferred - Knowledge of medical terminology is advantageous - Ability to work well under pressure and handle stressful situations calmly - Bilingual proficiency is highly... desirable for effective communication with a diverse clientele This position offers an opportunity to work in a dynamic environment where excellent customer service is key. If you have the skills and passion for assisting others over the phone, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 20 – 40 per week

Schedule:
• 4 hour shift
• 8 hour shift

Experience:
• Call center: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: Remote

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