Customer Service Representative

MUST BE LOCAL/NEAR WILMINGTON, DE

Job Description...
• Will receive inbound calls from members regarding home healthcare and benefits
• This is a call center / customer service type position
• Will receive about 30-40 calls per day
• 2+ years of experience required in a call center, doctors office, or customer service related position
• Must have good computer skills (almost 95% of work will be on the computer)
• Must be familiar with MS Office (Outlook, Excel, Word)
• Computer savvy
• Excellent communication both verbal and written
• Must have excellent customer service skills
• Must be comfortable answering phone calls
• Must be able to work well with others
• Must be polite
• Will work closely with Case Managers and Nurses

• Experience with medical terminology

Job Type: Contract

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:
• Work from home

Shift:
• 8 hour shift

Experience:
• Inbound/Outbound Calls: 1 year (Required)
• Call center: 1 year (Required)
• Medical terminology: 1 year (Required)

Location:
• Wilmington, DE (Required)

Work Location: Remote

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