Customer Service Representative - Work from Home Orlando
Posted 2025-04-06Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
 Salary up to $25.65
 Opportunity for career advancement and growth within the organization
 Work from Home flexibility available
 Comprehensive benefits package including medical, dental, and vision insurance
 Full-time schedules ranging from 30-40 hours per week
 Tuition reimbursement and opportunities for advancement within CVS
What To Expect (Job Responsibilities)
 Assist members with pharmacy benefit plans
 Take inbound calls and answer questions regarding prescription insurance
 Provide solutions to simplify members' health care experience
 Receive necessary training to handle client and member inquiries
 Adapt to changes in business needs and call types
What Is Required (Qualifications)
 1 year experience interacting with customers in a call center or customer service environment
 Computer proficiency in Windows-based applications
 High School Diploma or equivalent experience
 Ability to exhibit patience, empathy, and confidence
 Strong customer service skills and courteous telephone etiquette
How To Stand Out (Preferred Qualifications)
 Associates degree or equivalent experience
 Ability to problem solve in a positive manner
 At least 6 months of healthcare experience
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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