Customer Service Rep REMOTE

Attention Customer Service and Call Center Professionals! This is the one you have been waiting for! We seek REMOTE CSR and Customer Service Professionals for this WORK-FROM-HOME opportunity. This is a 3-6 month temp-to-perm role, with possible extension. The pay rate ranges from $19-$30/ HR. YEARS OF EXPERIENCE will determine the pay rate. ***Please note: This is a 100% remote role, supporting... EAST COAST OPERATIONS, meaning if you live outside of EST, be prepared for early shifts.*** Though not required, an associate's degree and EPIC experience are preferred. Job tenure is also a HUGE PLUS!! If interested, please enter KNICKS RULE in the subject line of your email and send it to [email protected] with your updated resume attached. Thanks, and I hope to hear from you soon.

salary: $19 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

We are seeking full-time Scheduling Specialists to support Neurology, Orthopedics and Cardiology patients and providers. This is a telephone-based position operating in a call center style department.Our goal is to ensure that patients, referring providers, and other customers receive timely, efficient, and high-quality service.

Responsibilities include:
• Fielding incoming phone calls
• Handling online requests
• Performing patient registration
• Placing outbound phone calls
• Scheduling appointments

The essential functions of this role include:
• working in a smoke free environment
Skills
• Active Listening
• Telephone Etiquette
• Empathy
• Adapting to Change
• CRM
• Typing Skills
• Basic Software Skills
• Basic Computer Skills
• epic (2 years of experience is preferred)
Qualifications
• Years of experience: 2 years
• Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days

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