Call Center Representative (Bilingual French)

Job Title : Call Center Representative (Bilingual French)

Location : Tempe, AZ (Remote...

Employment Type : W2 Hourly

Description:

As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payables and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes. Works independently or as part of a group or team in a diverse work environment.

Requirements
At least 6 months of call center experience
• Strong computer and phone skills. Ability to use web-based computer applications
• Excellent communication skills both written and verbal, and internal personal skills
• Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues.
• Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
• Able to understand and accurately communicate customer’s needs, while demonstrating critical thinking and problem-solving skills.
• Must be able to pass a background and drug test.
• Must be 18 years or older
• Must have a High School Diploma or GED
• Must be able to type 30 wpm

Job Type: Contract

Pay: $20.06 - $22.00 per hour

Expected hours: 40 per week

Schedule:
• 8 hour shift

Experience:
• Customer service: 1 year (Required)
• French: 1 year (Required)
• Call Center: 1 year (Required)

Language:
• Bilingual French (Required)

Location:
• Tempe, AZ 85282 (Required)

Work Location: Remote

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