Customer Service Representative - Live Chat (FULLY REMOTE)

Employer Industry: Customer Service

Why Consider This Job Opportunity...
• No salary cap; your effort directly influences your earnings
• Comprehensive benefits package including medical, dental, and vision coverage
• Matching 401k benefits to help secure your financial future
• Opportunities for ongoing training, development, and career growth
• Paid holidays and Paid Time Off (PTO) to promote work-life balance
• Supportive work environment that values employee contributions and integrity

What To Expect (Job Responsibilities)
• Handle incoming customer calls and conduct outbound follow-up calls for upselling and quality checks
• Schedule maintenance visits for customers
• Promote services and offers to customers through proactive outreach
• Address customer reviews, both positive and negative, to enhance service quality
• Provide general inbound customer service assistance

What Is Required (Qualifications)
• Previous customer service experience
• Strong attention to detail
• Ability to work collaboratively as a conscientious team player
• Demonstrated honesty, integrity, and a positive attitude
• Clear background check and drug screen

How To Stand Out (Preferred Qualifications)
• Experience in a fast-paced customer service environment
• Familiarity with upselling techniques and customer relationship management
• Strong communication skills, both verbal and written
• Ability to adapt to changing situations and customer needs

#CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits #TrainingProvided

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