Call Center Insurance Rep

A-Line Staffing is now hiring a Fully Remote Call Center Insurance Representative. This would be full time / 40+ hours per week.

If you are interested in this Fully Remote Call Center Insurance Representative Opportunity, please contact Michelle at 586-422-1171 or [email protected]...

Fully Remote Call Center Insurance Representative Hours

· Monday - Friday 830a-5p ET

Fully Remote Call Center Insurance Representative Compensation
• The pay for this position is $17.50 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Fully Remote Call Center Insurance Representative Responsibilities

· Knowledge of Medicare, Medicaid, and 3rd party vendors

· The primary responsibilities are to verify insurance coverage for potential new clients.

· Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successfully and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers.

· This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs.

· Responds to telephone inquiries and orders from homecare patients and referral sources

· Provides information on equipment, supplies and services.

· Determines the best method for providing services

· Processes telephone orders by preparing patient paperwork

· May assist with the processing of billing paperwork.

· Resolves patient complaints by identifying problems and coordinating appropriate corrective action.

Fully Remote Call Center Insurance Representative Requirements

· Verifiable High School diploma or GED required

· Minimum of 1 year in a call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment)

· Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.

If you think this Fully Remote Call Center Insurance Representative Position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting

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