Customer Service Representative
Posted 2025-04-06Description
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape
...
Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.
Location: Los Angeles, CA
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
 Handle customer inquiries via phone, email, and chat
 Resolve customer issues and escalate when necessary
 Maintain customer records and update account information
 Provide product and service information to customers
 Assist with order processing and tracking
Skills, Knowledge and Expertise
 High school diploma or equivalent; AssociateÂs or BachelorÂs degree preferred
 Strong communication and problem-solving skills
 Proficiency in customer service software
 Ability to work in a fast-paced environment
Benefits
 Competitive salary range: $38.500- $49.500 yearly
 Health, dental, and vision insurance
 401(k) with company match
 Paid time off and holidays
 Professional development opportunities
Apply Job!