SAP Success Factor Analyst (Remote)

SAP Success Factor Analyst (Remote)
Contract Duration: 3-6 months
• Remote, but may be required to travel into HQ periodically...
• Great communication required
• 5+ years of experience
• Must adhere to EST time zone hours
• Unable to sponsor / cannot use C2C

Responsibilities / Accountabilities:
• Provide ongoing technical knowledge and consultation on SuccessFactors talent management product suite (internally known as Career Essentials). Predominantly in the Europe and IMEA regions with some global scope.
• Maintain and manage day-to-day operation of SuccessFactors modules, annual talent cycles and special projects.
• Collaborates with other departments for process optimization; Provides recommendations on configuration changes to meet business needs.
• Manages ongoing system configuration, testing and deployment across the Performance, Goals, Development, Learning and Recruiting modules.
• Project management of 3rd party integrations with SuccessFactors modules.
• Builds and maintains custom reports and dashboards; provides support in analysis of system data.
• Troubleshoot and resolve system interface errors, system related issues and unexpected results.
• Manage tickets for system issues and enhancement requests using ServiceNow.
• Conduct quarterly enhancement testing and validate system upgrades, patches and new releases.
• Maintain, create and update system and process documentation.
• Run reports and analyze as needed.
• Develop, document and maintain system admin procedures and employee resource guides.
• Continuously review system capabilities to align with future organizational growth objectives.
• Provide end user support and training.
• Participate on current and future HR system related projects.
• Conduct audits in a consistent and timely manner and take actions to remedy any issues.

Requirements: • Functional knowledge of SAP SuccessFactors PMGM (performance), LMS (learning) and RCM (recruiting) modules. • Proven experience troubleshooting system issues OR previous systems administrator/analyst experience.

Experience and Skills:
• SAP SuccessFactors Expert (SFX) accreditations.
• System integration experience.
• Understanding of HR talent management processes.
• Project management experience

Education / Certification:
Bachelor’s degree from an accredited college or university
OR at least 5 years of HRIS systems experience
OR 5 years of SAP system integration experience

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