Sales-Focused Call Center Agent - Customer Service Specialist
Posted 2025-04-06About The Role
Are you enthusiastic about delivering exceptional customer service and excited about sales? Join our team as a Call Center Sales Agent! In this role, you will reach out to customers whose free trial of SiriusXM radio has recently expired and offer them a special promotional rate to continue their service. If you have experience in call center sales and can confidently highlight... the benefits of our program, we want to hear from you!
Key Details
 Training Schedule: Full-time training from 11 AM - 7 PM (Eastern Time Zone)
 Shift Options: Choose from 11 AM - 7 PM, 2 PM - 10 PM, or 3 PM - 11 PM EST
 Days Off: One weekday and Sunday (determined by start date)
 Training Duration: 1 Week of Training followed by 1-2 Weeks of Nesting
 Compensation: $11/hour plus commission (non-negotiable)
Technical Requirements
 Computer with Windows 10 or higher (NO Chromebooks, Winbooks, or Macs)
 High-speed Internet with a minimum speed of 50 download/10 upload
 128GB storage with 20GB free space
 4GB RAM installed
 Ethernet connection (WiFi is not acceptable)
 USB headset with volume control, mute button, and microphone
 Webcam
 Reliable attendance (100% required during the first 2 weeks)
 Background check may be required
Perks
 (400 Sign-On Bonus: Earn )100 after your 2nd week and an additional $100 each week for the next 3 weeks (must work 37.5 hours/week to receive)
 Weekly pay via direct deposit or pay card
 Remote work opportunity
 Commission on sales
 Free SiriusXM
 Daily, Weekly, and Quarterly Recognition
 Daily Contest Payouts
We're Looking For Someone Who Is
 Goal-oriented with a competitive spirit
 Detail-oriented, dependable, and follows through on tasks
 Familiar with Windows-based software
 Adaptable to changes in a dynamic organization
 Self-motivated with a positive attitude and a strong work ethic
 Previous sales experience is a plus
We value diversity and are an Equal Employment Opportunity employer. We welcome applications from all individuals regardless of race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state, or federal laws.
Join us and be part of a supportive team that values your contributions!
Employment Type: Full-Time
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