Customer Service Call Center Representative - Sales (Work From Home)
Posted 2025-04-06Employer Industry: Telecommunications
Why Consider This Job Opportunity...
 Salary starting at $16.40/hr, with potential earnings up to $3,000 in monthly commissions if sales goals are met
 Comprehensive benefits package including Medical/Dental/Vision coverage and 401(k) plan
 Paid training and resources to support success in the role
 Generous Paid Time Off and Holidays, with at least 23 days of vacation each year
 Employee discounts up to 50% on eligible mobility plans and accessories
 Opportunities for career advancement and ongoing training on the latest technology and services
What To Expect (Job Responsibilities)
 Provide solutions to prospective and existing customers to enhance their service experience and drive satisfaction
 Handle new service requests and address existing customer needs, including billing and technical support
 Identify upsell opportunities and recommend the latest technology and services
 Simplify customer billing explanations and perform basic troubleshooting for service issues
 Maintain customer records and utilize multiple tools and systems for service inquiries
What Is Required (Qualifications)
 Previous call center or customer service experience
 Flexibility to work any schedule during operational hours, including evenings, weekends, and holidays
 Reliable internet service and a dedicated work area to support business needs
 Ability to comply with organizational security and performance standards
 Must be available and accountable to work during established schedules
How To Stand Out (Preferred Qualifications)
 Experience with sales in a customer service environment
 Familiarity with telecommunications products and services
 Strong problem-solving skills and ability to troubleshoot technical issues
 Excellent communication skills and ability to build rapport with customers
 Experience in a fast-paced call center environment
#Telecommunications #CustomerService #SalesGoals #CareerOpportunity #RemoteWork
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