Operations Associate | Fresh Prints | $70k-$110k | Remote (India)
Posted 2025-04-06Operations Associate: Learn how to run the supply-chain logistics for a million-dollar company
Fresh Prints is a NYC-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools.
The Operations Team handles the most crucial part of the business and is directly responsible for delivering the end product to our customers. We worked on 30,000+ orders last year with a direct impact of over $31 million in revenue.
How do you coordinate the logistics of a million-dollar campaign involving multiple overseas and domestic vendors? How can we reduce our costs and increase our profit margins for a given order? How can you deliver an order in 5 days which has a standard turnaround time of 10 days?
You will report to one of the Operations Managers from the Preorder or Order Teams. You will be working on a set of unique orders every day that will pose logistical challenges that youÂll have to work... through and be directly responsible for them. YouÂll have a lot of autonomy and decision-making power.
This role has an impact on the following:
 How to coordinate the logistics of a million-dollar campaign that involves overseas & domestic vendors
 How to reduce costs & increase our profit margins for a given order
 How to deliver an order in 5 days if the standard turnaround time is 10 days
WeÂre looking for someone who can think on their feet, isnÂt afraid to take on challenges on a day-to-day basis, and is high on energy. WeÂre on a remarkable growth trajectory and as Fresh Prints grows, you will grow too. For the right person, this role offers unlimited opportunities. You will be given the space and guidance to have a tremendous impact.
Responsibilities
Order Team:
 Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets.
 Act as a back-up for the Order Processing team if OS pool volume is low.
 Work on Sample Order processing
 Work on Printer Capacity Management System (PCMS) ratings updation
 Adhoc Tasks during the slow season
 Work on reporting tasks and projects
Pre-Order Team:
 Responsible for sharing pricing quotes using available resources
 Communicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints
 Checking on timelines and licensing-related questions from Campus Managers
 Order checks/Data entry for reporting; Conducting Shopify/Group order checks
 Assignment of schools if proof comes in from the client directly
 Uploading proofs to licensing portals for single-use licenses
Essential Requirements
 2-3 years of experience in Operations/Logistics
 We are also open to freshers
 Strong analytical and organizational skills
 Able to work on complex tasks under tight timelines
 Able to make decisions without direct supervision
 Fluent in English
 Excellent communication skills
Personal Attributes
 Strong attention to detail
 Goal-Driven. YouÂre set on your goals and respect the timelines your goals are bound by
 Proactive. You believe itÂs always on you to make sure anything you do is a success
 In love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zone
 Calm under pressure. You have a sense of urgency but can channel it into productively working through any number of issues
 Open to change. YouÂre inspired by the endless ways in which everything we do can always be improved
Compensation & Benefits
 Competitive annual salary
 Learning opportunities
 Working in a great culture
 Health benefits
 Laptop reimbursement
Job Location
 This is a full remote position
Working Hours
 Working hours are 9:00 am  6:00 pm or 8:00 am to 5:00 pm EST (US Timings) Monday to Friday
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Benefits
?? 401(k)
?? Distributed team
? Async
?? Vision insurance
Dental insurance
?? Medical insurance
?? Unlimited vacation
?? Paid time off
?? 4 day workweek
?? 401k matching
?? Company retreats
?? Coworking budget
?? Learning budget
?? Free gym membership
?? Mental wellness budget
?? Home office budget
?? Pay in crypto
Pseudonymous
?? Profit sharing
?? Equity compensation
?? No whiteboard interview
?? No monitoring system
?? No politics at work
?? We hire old (and young)
Location
Hyderabad, Telangana, India
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