Customer Service (Remote)

Employer Industry: Customer Service

Why Consider This Job Opportunity...
• Upward mobility into management positions
• Flexible hours and remote work options available
• Health insurance with dental and vision coverage
• Excellent retirement plan
• Opportunity to meet and exceed personal and team target goals

What To Expect (Job Responsibilities)
• Provide excellent customer care and focus to assess and address customer needs
• Manage incoming calls, emails, chats, and interactive voice response systems
• Follow all customer service procedures and policies
• Record and organize customer interactions and account changes
• Up-sell products when needed and schedule call backs to resolve customer needs

What Is Required (Qualifications)
• Previous experience in customer support, client services, sales, or related field
• Excellent communication skills over the phone and other platforms
• Basic computer skills and multitasking abilities
• Strong time management and prioritization skills
• Customer-focused for positive customer experience and issue resolution

How To Stand Out (Preferred Qualifications)
• 0-2 years of experience in customer service or related field

#CustomerService #RemoteWork #UpwardMobility #HealthInsurance #RetirementPlan

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