Remote Customer Service Representative

Do you enjoy customer service, solving problems and helping people? How would you like to work with one of the nation's best companies to work for? We can open the door for you! We are one of the largest national staffing firms and we are currently seeking candidates for an Inbound customer service call center position.

This company is a growing organization that wishes to bring on those... individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Cleveland ,OH please apply to this position we would love to speak to you.

We Offer: IND-PGH Call Center Customer Service
• Immediate Openings!!
• Shift: 1st and 2nd shift
• Pay: $13/HR paid weekly
• Training -- Paid, fast-paced virtual classroom training.
• Quick advancement opportunity with our rapid growth!
• Full Benefits including Medical and Dental

REQUIRED: You will need to supply your own computer and internet. Below are the computer and schedule requirements that are needed.
• Processor: i5 Core Processor OR 4000 Benchmark Score (review benchmark score at https://www.cpubenchmark.net/
• Memory: At least 12GB RAM
• Two Monitors
• USB or Wireless Headset
• External Mouse
• Webcam
• Constant Ethernet Connection
• Ability to work a 3 weekday/2 weekend day schedule

#1 Objective: Providing Service assistance to the commercial trucking industry. You will be helping truckers who need roadside assistance.

Your specific duties will include: Call Center Customer Service
• Support intake and dispatch emergency road service calls to truckers that call in
• Handle escalated issues from the tire service centers
• Answer calls from customers who have broken down and work to locate a service provider in the area
• Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
• Transferring calls to other departments/call centers if customer require.

Skills required: Call Center Customer Service
• High School Diploma or GED
• Ability to move fast, fix problems, and be nice
• Exceptional written and verbal communication skills in the English language.
• Work from home experience preferred.
• History of great attendance
• Must be highly organized and able to follow-through
• PC familiarity and proficient typing skills
• Ability to navigate through several web applications simultaneously.
• Strong technical skills.
• Must be articulate and professional
• Successfully pass a criminal background, drug screen, and employment verification.
• “Our Company is committed to equal opportunity principles.”

Job Type: Full-time

Pay: $13.00 per hour

Expected hours: No less than 40 per week

Benefits:
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Vision insurance
• Work from home

Shift:
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Location:
• Little Rock, AR (Required)

Work Location: Remote

Apply Job!