Remote Van Smartphone Electronic Repair Technician
Posted 2025-04-06Job Description
Job description...
The uBreakiFix remote technician is in charge of completing off site repairs in the Tallahassee, FL designated area. The position requires the technician to utilize a company van to travel off-site to complete phone repairs. The van is outfitted to complete repairs inside it to create a safe environment. The technician should maintain a professional and courteous demeanor during repairs. All technicians must have a smartphone in order to complete all daily tasks. Training is supplied if needed.
Serves customers off-site by diagnosing and repairing smartphones while ensuring customer satisfaction. Repair includes Apple, Samsung, and Google. This is a full-time position that requires driving off-site to complete repairs.
Full-Time: 4 to 5 day work weeks
Tasks And Responsibilities:  Complete between 1 & 10 repairs daily  Safely travel to customer sites and arrive within the scheduled appointment window  Provide quality repairs for customer smartphones in a timely manner  Inform customers of job status (En route, Arrived, etc.)  Update store app about repair details while on site  Travel to customer to perform repairs in the van  Ensure that all repairs meet or exceed uBreakiFix quality standards  Greet customers in a friendly manner and maintain a positive work environment  Arrive at location in a professional, courteous, and friendly demeanor.  Maintain a professional appearance  Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations  Keep track of all inventory while safeguarding all parts  Maintain the cleanliness and professional appearance of the company vehicle
If youÂre a good fit for the job, youÂll be able to:
 Willing to train and receive proper certifications to effectively troubleshoot and repair technology
 Offer customers a value-added experience with premier customer service through relationship and rapport building
 Quickly identify and resolve technical issues
 Understand routes to optimize the times for repairs
 Sell to customers
 Demonstrate empathy and assurance for the customer throughout the in-person session
 Utilize tools and resources to solve technical problems in a fast-paced environment.
 Ability to proactively adapt communication to the customers technical skill level
Qualifications
 1+ years of experience in automotive, home or appliance repair
 High school diploma required
 Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience
 Able to sit or stand for long periods of time (up to 2 hours)
 Able to interact face-to-face with Customers in their homes
Must Have:
 Valid Drivers license
 Clean driving record
Job Type: Full-time
Schedule:
 10 hour shifts
 8 hour shifts
 4 hour shifts
Job Type: Full-time
Compensation:
 $16.00 (Hourly)
 Bonus (Metrics Based)
 Commission
Company Description
uBreakifix Tallahassee has been open since July of 2016. We have steadily grown as a location and handle multiple customers and devices a day. We are the leading electronic repair store in the panhandle. Our partnerships with Samsung, Google, Asurion, and others have allowed us to better help customers in the surrounding area. We continue to grow as a company and have over 600 locations across the US.
Company Description
uBreakifix Tallahassee has been open since July of 2016. We have steadily grown as a location and handle multiple customers and devices a day. We are the leading electronic repair store in the panhandle. Our partnerships with Samsung, Google, Asurion, and others have allowed us to better help customers in the surrounding area. We continue to grow as a company and have over 600 locations across the US
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