Senior Director, Franchise Leadership- Heartland
Posted 2025-04-06Location: St. Louis or Kansas City.
Travel: 50...
Domestic relocation included
The Director of Franchise Operations is accountable for the ongoing partnership with Heartland to drive all aspects of the Coca-Cola business. Key deliverables will be agreement to, and execution of detailed annual business plans based on mutually agreed to company / bottler objectives as well as specific capability plans to enable a sustainable long term business model.
What YouÂll Do for UsÂ
Ongoing Bottler Management:
Relationship & Contractual management:
 Manages all aspects of Bottler relationships with Coca-Cola North America and serves as primary contact
 Responsible to manage a holistic business agenda through network collaborative way of working.
 Ensures development of annual investment letter with Bottler agreements on Price-Package-Trade decisions
 Gains agreement to Customer Leadership Council SKU/pricing decisions and customer governance.
 Supports Alternate Route To Market process
 Gains agreement to Customer Trade Marketing
 Maintains business continuity
Business Planning:
 Responsible to develop a growth vision, strategy and tactics aligned with NA 2035 Vision as well as ABP Process to warrantee bottler sustainable and profitable growth.
 Ensures Market/Bottler business assessments are completed and incorporates assessment/opportunities into plans
 Builds and directs the development of an annual commercial plan & tactical objectives with Bottler
 Gains commitment to commercial plan components and resources needed to fully execute
Business Plan and Stewardship:
 In conjunction with Bottler, actively manages bottler P&L to achieve annual objectives
 Weekly/monthly performance management stewardship; Revenue, Gross Profit, Transactions, Incidence and Value Share
 Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholder
Qualifications & Requirements:  BachelorÂs degree required. MasterÂs degree a plus.  5  10 years Coca-Cola System/direct bottler experience  Understanding of franchise relations aspects of Coca-Cola North America system  Cross functional working knowledge (customer, commercial, product supply, customer care, sales operations, etc.)  Understanding of bottler operations  Complex project management capabilities  Direct accountability for franchise leadership with an Independent Bottler  Experience and understanding of running the full value chain  Full understanding of system and bottler economics including P&L
What We Can Do For You
 Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
 Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.
SkillsInfluencing; Distribution Operations Management; Annual Business Planning; Customer Relationship Management (CRM); Business Plan Implementation; Financial Performance Management; organization; Teamwork; Negotiation; Channels Strategy; Strategic Leadership; Contract Management; Capacity Planning
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