American Express Customer Service Remote Jobs  Apply Now
Posted 2025-04-09Job Summary
Job Type: Full-time, Remote...
Salary: Competitive, Hourly
Company: American Express
Location: Remote
Benefits: Health insurance, 401(k), Paid time off, Employee discounts, etc.
Job Description
American Express is seeking passionate and dedicated individuals to join our Customer Service team. As a Customer Service Representative, you will be the face of American Express, providing world-class service to our valued customers from the comfort of your own home.
Requirements
 High school diploma or equivalent (BachelorÂs degree preferred)
 Minimum of 1-year customer service experience
 Excellent verbal and written communication skills
 Proficiency in basic computer applications
 Must have a reliable internet connection and a quiet, dedicated workspace
 Ability to work flexible hours, including nights and weekends
Responsibilities
 Respond to customer inquiries via phone, email, and chat
 Resolve customer complaints and issues efficiently and courteously
 Provide accurate information about American Express products and services
 Maintain detailed and accurate records of customer interactions
 Meet or exceed performance metrics and customer satisfaction goals
 Professional development through continuous feedback and training
Benefits
 Comprehensive health insurance (medical, dental, vision)
 401(k) with company match
 Paid time off and holidays
 Employee discounts on American Express products and services
 Ongoing training and development opportunities
 Work-from-home flexibility
Educational Qualifications
 High school diploma or equivalent required
 BachelorÂs degree preferred
Company Overview
American Express is a globally recognized financial services company that has been providing exceptional products and services for over 170 years. Our mission is to provide our customers with the best in customer service, financial products, and innovation. We value our employees and are committed to fostering a supportive and inclusive work environment where everyone can thrive. Join us and be a part of a company that is continually striving to make a positive impact on the world.
Apply now to become an integral part of the American Express Customer Service team and start your career from the comfort of your home.
Apply For This Job
Apply Job!