Administrative Assistant - Remote

Department: Administrative

Location: California...

Compensation: $22.00 / hour

Description

Our Healthcare client is a leading provider of advanced hearing solutions, dedicated to helping individuals improve their quality of life through personalized hearing care. They specialize in state-of-the-art hearing aids, accessories, and diagnostic services.

Position Summary:

We are looking for a highly organized and proactive Admin Assistant to join our client's team. In this role, you will handle a variety of administrative tasks to support the day-to-day operations of our hearing solutions company. You will assist with scheduling, data management, customer communications, and other critical administrative functions, ensuring a smooth and efficient workflow.

Key Responsibilities: • Provide administrative support to the team, including scheduling appointments, managing calendars, and coordinating meetings. • Handle incoming calls, emails, and customer inquiries in a professional and courteous manner. • Manage patient records, input data into electronic health records (EHR) systems, and ensure information is accurate and up to date. • Assist with processing hearing aid orders, repairs, and tracking shipments. • Coordinate communication between clients, audiologists, and other team members. • Prepare and distribute reports, memos, and other documents as needed. • Help manage office supplies and place orders when necessary. • Support marketing and communication efforts by assisting with client outreach and follow-up. • Ensure compliance with company policies, HIPAA regulations, and other industry standards. • Perform general administrative duties such as filing, data entry, and maintaining organized digital records.

Requirements: • * Proven experience in an administrative support role (experience in healthcare or audiology fields is a plus). • Strong proficiency in Microsoft Office, Google Workspace, and other office software. • Experience with electronic health record (EHR) systems is preferred. • Excellent verbal and written communication skills. • Ability to multitask and prioritize tasks efficiently in a remote setting. • High attention to detail and accuracy. • Ability to work independently with minimal supervision. • Strong problem-solving skills and a proactive approach to administrative tasks. • Preferred Qualifications: • Prior experience in a healthcare or audiology-related environment. • Knowledge of hearing aids, accessories, or audiology services. • Familiarity with HIPAA and patient confidentiality protocols

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