After Hours Call Center Behavioral Health Advocate - Remote

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
• Competitive base pay with premium pay offered for evenings, overnights, weekends, and holidays
• Comprehensive benefits package including medical, dental, and vision insurance
• Paid Time Off that starts to accrue with your first pay period, plus paid holidays and a floating holiday
• Opportunities for career advancement and professional development, including education reimbursement
• Flexibility to work remotely for candidates located in Missouri
• Employee assistance program and referral bonus program

What To Expect (Job Responsibilities)
• Field inbound calls from members and providers for assessment and triage
• Conduct initial inpatient admissions for psychiatric and chemical dependency patients
• Make patient assessments and determine appropriate levels of care
• Manage inpatient mental health cases throughout the entire treatment plan
• Coordinate benefits and transitions between various areas of care

What Is Required (Qualifications)
• Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D., or an RN with 2+ years of experience in behavioral health
• Active, unrestricted independent clinical license in the State of Missouri: LP, LCSW, LMFT, LPC, or RN
• 2+ years of post-master's or RN experience in a related mental health environment
• Proficient with Microsoft Office Suite (i.e., Word, Excel, Outlook, Teams)
• Ability to work evenings, overnights, weekends, and holidays per assigned schedule

How To Stand Out (Preferred Qualifications)
• Inpatient experience and crisis intervention experience
• Behavioral health utilization management experience
• Call center experience and dual diagnosis experience with mental health and substance abuse
• Experience using Interqual, ASAM, and/or Locus criteria
• Experience coordinating benefits and utilizing multiple resources for patients

#HealthcareServices #MentalHealth #RemoteWork #CareerOpportunity #CompetitivePay

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