Program Manager Tech Risk Advisory

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The objective of the Technology Control Management Operational Risk (OR) Advisory team is to provide specialized and strategic risk advisory specific to product and service areas.

Technology Control Management is looking for a Program Manager of Risk Advisory focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Program Manager, Technology Risk Advisory will:
• Independently manage special projects/ activities and directly manage certain day-to-day issues on behalf of the VP of the Technology Risk Advisory team
• Create comprehensive executive level presentations
• Deliver a broad range of communications including technology strategy updates, Town Hall presentations, and employee communications
• Manage business planning and operational processes (e.g., Leadership meetings, cost center management, and goal setting metrics)
• Drive organizational optimization and business process improvement
Act as a central point of contact for urgent business issues
Balance the management of day-to-day business priorities along with long-term strategic deliverables
• Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of the VP and their leaders
• Act as a mentor and coach for employees and assist them in solving business problems
• Drive organizational optimization and business process improvement
• Execute on operational risk activities such as conducting risk assessment with the business, mapping of processes, identification of risks, and definition and testing of controls
• Engages and Coordinates audit related activities
• Keeps abreast of Regulatory changes and requirements.

Qualifications: • Outstanding leadership and relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction • Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously • Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities • Proven decision making & problem-solving capabilities with strong follow up skills and attention to detail. Strong sense of integrity and ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion and judgment. • Exemplary communication skills – written and verbal as well as strong ability to influence leaders and drive change • Demonstrated ability to create and explain analysis of complex problems • Strong project management skills with proven record of leading complex, large-scale, cross-functional initiatives Ability to understand, analyze data and produce meaningful conclusions. • Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results • Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities • Bachelors or Masters Degree (or has equivalent work experience) preferred • Certified in either CISM or CRISC preferred

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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