Customer Service Specialist (Part-Time)

Customer Service Specialist (Part-Time)

Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully... placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.

Opportunity: 6-month contract (with likely extensions)

Pay: $19/hour

Location: Remote (must sit in NC)

Schedule: Monday-Friday 11-3

Responsibilities: • Answer incoming calls according to established procedures and performance standards. • Create work orders and capture structured data for each issue in order to provide audit trails and statistical analysis. • Process and respond to emails according to standard procedures. • Perform other team-specific tasks as assigned.

Qualifications: • Bachelor’s degree preferred. • Effective oral and written communication skills. • Payroll processing knowledge preferred. • SAP experience preferred.

Category Code: JN003

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