Customer Service Rep

We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.

This is NOT a remote position...

Pay: $20-$25/hour

Schedule: Monday - Friday | 7:00 a.m. to 3:30 p.m.

Location: Bartlesville (on-site)

Responsibilities: • Oversee customer repair requests from start to finish • Work with Repair Techs to schedule and prioritize customer repairs • Ensure invoices are accurate and send to customers • Run reports and analyze data to recommend process changes to improve productivity • Participate in and/or lead improvement activities to meet/exceed service goals

Skills and Qualifications: • Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments • Attention to detail, team player and self-starter • Ability to pass a background check and drug screen

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:
• Day shift

Application Question(s):
• Do we have your permission to text you regarding your application?

Education:
• Bachelor's (Preferred)

Experience:
• Customer service: 2 years (Required)

Ability to Commute:
• Bartlesville, OK 74006 (Required)

Work Location: In person

Apply Job!