Sales / Account Manager (Part-time)

Note: This is a fully remote / telecommuting, full-time permanent position. Occasional sync meetings at offices in London or Prague.

BusinessCom Networks is a satellite telecommunications service provider, operating worldwide since 2003. We are connecting businesses, governments, educational, scientific, humanitarian and other organizations located in remote places worldwide.

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers answer client queries and identify new business opportunities among existing customers.

In this role, you will liaise with cross-functional internal teams... (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional international travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you.

Responsibilities
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Skills
• Work experience as a Sales Manager, Account Manager, Business Development Manager or similar sales role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience with MS Office (particularly MS Excel or LibreOffice)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Job Types: Part-time, Permanent

Pay: From £14,867.00 per year

Expected hours: No less than 15 per week

Additional pay:
• Commission pay

Benefits:
• Work from home

Schedule:
• Flexitime
• Monday to Friday

Education:
• Bachelor's (required)

Experience:
• B2B sales: 1 year (preferred)
• Account management: 1 year (preferred)
• telecommunications: 1 year (required)

Willingness to travel:
• 25% (preferred)

Work Location: Remote

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