(Live Chat Remote Jobs) Teleperformance Remote Jobs Customer Specialist – Work from Home

Join our dynamic team at Teleperformance and embark on a rewarding career as a Customer Specialist working from the comfort of your home. As a key member of our remote workforce, you will play a crucial role in providing exceptional customer service through live chat interactions. If you thrive in a fast-paced environment, excel in communication, and are passionate about delivering top-notch... customer experiences, this opportunity is perfect for you.

Key Responsibilities: • Live Chat Support: Engage with customers in real-time through live chat channels, addressing inquiries, resolving issues, and ensuring a positive customer experience. • Product Knowledge: Acquire in-depth knowledge of our products and services to provide accurate and relevant information to customers. • Problem Resolution: Effectively troubleshoot customer concerns, providing efficient and satisfactory resolutions while maintaining a professional demeanor. • Customer Relationship Management: Build and maintain strong customer relationships by understanding their needs and fostering a customer-centric approach. • Documentation: Keep detailed and accurate records of customer interactions, feedback, and resolutions to contribute to continuous improvement.

What You Will Do:
• Collaborate with a virtual team to deliver outstanding customer service through live chat channels.
• Embrace and adapt to new technologies and tools for efficient communication and issue resolution.
• Continuously enhance your product knowledge to stay informed about updates and changes.
• Contribute to a positive team environment by sharing insights and best practices.

Requirements: • High school diploma or equivalent. • Proven customer service experience. • Excellent written communication skills. • Proficient in multitasking and managing time effectively. • Comfortable working in a remote environment. • Familiarity with live chat software and customer support platforms is a plus.

If you are passionate about customer service, enjoy working in a remote setting, and want to be part of a global team committed to excellence, apply now and take the next step in your career with Teleperformance

Apply Job!