Evening Customer Support – Part Time – Work at Home | Imaginary Solutions

Job Description

Imaginary Solutions is seeking an enthusiastic and dedicated Evening Customer Support Specialist to join our remote team. As an integral part of our customer service department, you will provide exceptional support to our clients, resolving inquiries and ensuring a seamless customer experience. This part-time role is perfect for individuals looking to work from home, offering... flexible evening hours. If you are passionate about helping others, have excellent communication skills, and thrive in a remote work setting, we want to hear from you!

Job Type

Part-Time, Remote Position

Working Hours

Evening shifts between 5 PM – 10 PM EST

Responsibilities
• Respond to customer inquiries via email, chat, and phone.
• Provide detailed information about our products and services.
• Troubleshoot and resolve customer issues promptly.
• Maintain accurate records of customer interactions.
• Follow up on customer complaints to ensure full resolution.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge and company policies.
• Participate in training sessions and team meetings as required.

Benefits
• Competitive hourly salary: $25 – $45 per hour
• Flexible working hours
• Work from the comfort of your home
• Comprehensive dental plan
• Opportunities for professional growth
• Positive and supportive work environment

Hourly Salary Range

$25 – $45 per hour

Job Requirements
• High school diploma or equivalent
• Excellent communication skills, both written and verbal
• Previous customer service experience preferred
• Ability to work independently and manage time effectively
• Strong problem-solving skills and attention to detail
• Reliable internet connection and a quiet workspace
• Proficiency in basic computer applications, including Microsoft Office

Location

United States, Remote Position

Basic Educational Requirements

High school diploma or equivalent

Positive Work Environment

At Imaginary Solutions, we foster a collaborative and inclusive work culture. Our team members are valued for their unique contributions, and we prioritize work-life balance to ensure a healthy and productive work environment. We celebrate diversity and strive to create a supportive community where everyone can thrive.

Company Description

Imaginary Solutions is a leading provider of innovative customer service solutions, dedicated to enhancing client satisfaction and operational efficiency. Our mission is to deliver exceptional support through cutting-edge technology and a team of highly skilled professionals. With a focus on remote work, we leverage the latest tools and strategies to ensure our employees can deliver top-notch service from anywhere. Join Imaginary Solutions and be part of a forward-thinking company that values excellence, innovation, and customer-centricity. Our commitment to continuous improvement and employee development makes us an ideal workplace for those looking to grow their careers in a dynamic and flexible environment

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