Online Sales Specialist

Description:
• Maximize online and website tools to provide our customers with a first-rate experience
• Represent the company in a professional manner both in speech and written correspondence
• Support the Online Sales Team by fielding incoming leads from a division and/or corporate office
• Provide regional support to multiple division online sales teams
• Gather and track prospect information utilizing a CRM system to turn leads into homeowners
• Schedule onsite, phone, or virtual appointments for the Online Sale Team and/or Onsite Community Sales Managers
• Manage all customer inquiries with a sense of urgency
• Qualify leads utilizing buying experience strategies in alignment with the Internet Sales Scorecard
• Maintain a comprehensive knowledge of product, community information, and customer service recovery strategies

Requirements: • Real Estate Experience • Weekday and Weekend availability • Proficiency in all Microsoft Office Applications and savvy computer skills • Solid... organizational and planning skills • Documentation skills • Customer service oriented and believe customers are the number one priority • Flexibility and ability to prioritize tasks to meet deadlines • Proven email, text, video message, and phone communication skills • An ability to maintain focus while working in an unstructured environment without daily supervision • Ability to multi-task and manage time well • Must have a private workspace free from noise and distraction • High Speed Internet with a proper workstation to support required computer equipment

Benefits:
• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP

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